Privacy Policy
Updated at:
United States & United Arab Emirates
Last Updated: September 8, 2026
1. Who We Are
This Privacy Policy explains how personal information is collected, used, disclosed and protected when you visit, use or make a purchase through the VOGG website.
VOGG is a brand operated by:
MGTC ENTERPRISES FZ-LLC
A Free Zone Limited Liability Company (FZ-LLC) incorporated in the United Arab Emirates
Registered with the Ras Al Khaimah Economic Zone Authority (RAKEZ)
Registration No.: 0000004089717
E-Commerce License No.: 45036464
Registered Office:
CWEP4565, Compass Building
Al Shohada Road
Al Hamra Industrial Zone-FZ
Ras Al Khaimah
United Arab Emirates
Brand: VOGG
Email: hello@vogg.fr
For purposes of applicable privacy and data protection laws, MGTC ENTERPRISES FZ-LLC is generally responsible for determining how and why personal information collected through VOGG is processed, except where another party acts independently under its own privacy obligations.
2. Scope
This Privacy Policy applies when you:
visit VOGG; create or use an account; purchase a product; subscribe to replacement products or marketing communications; participate in a promotion; contact Customer Support; submit a review; interact with advertisements; or otherwise interact with VOGG.
3. Personal Information We May Collect
Depending on how you interact with VOGG, we may collect:
Identity and Contact Information: name, billing and shipping addresses, email address, telephone number and account details.
Order and Transaction Information: products purchased, colors or variants selected, order history, amounts, currency, discounts, shipping information, returns, refunds, warranties, subscriptions and customer-service interactions.
Payment Information: payments may be processed by Shopify Payments and/or other payment providers. VOGG does not necessarily receive or store complete payment card information.
Technical Information: IP address, browser, device, operating system, approximate location, language, referring website, pages viewed, clicks, sessions and technical identifiers.
Marketing and Advertising Information: marketing preferences, ad interactions, campaign attribution, browsing activity, product interests and interactions with VOGG communications where permitted by applicable law.
Customer Support Information: messages, order information, photographs or videos, product issues, returns, warranty requests and correspondence.
Reviews and User Content: reviews, testimonials, photographs, videos and related submission information.
4. How We Collect Information
We may collect personal information directly from you, automatically through your browser or device, through Shopify, payment providers, delivery and logistics providers, marketing and analytics services and other parties where permitted by applicable law.
5. How We Use Personal Information
We may use personal information to:
process and fulfill orders; arrange delivery; provide confirmations; administer subscriptions; handle returns and refunds; provide warranty support; provide Customer Support; operate and improve VOGG; prevent fraud; secure transactions; comply with legal requirements; analyze website and advertising performance; personalize experiences; and send marketing communications where permitted.
6. Shopify and Service Providers
The VOGG store uses Shopify's e-commerce infrastructure.
Shopify may process personal information in connection with orders, payments, Shop Pay, fraud prevention and other services.
We may also disclose information where reasonably necessary to payment processors, shipping and logistics providers, technology and hosting providers, analytics providers, advertising platforms, email and communications providers, Customer Support tools, professional advisers and government or regulatory authorities.
7. Sale, Sharing and Targeted Advertising — United States
VOGG does not intend to sell personal information in the traditional sense of exchanging customer information for money.
However, certain U.S. state privacy laws may define terms such as “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising” broadly enough to include certain advertising or tracking activities.
Where required by applicable U.S. law, eligible users may have the right to opt out of such activities.
Where legally required, VOGG will provide an appropriate “Your Privacy Choices” or equivalent mechanism.
8. U.S. State Privacy Rights
Depending on your state of residence and whether the applicable law applies to VOGG, you may have rights including:
accessing personal information;
requesting deletion;
correcting inaccurate information;
obtaining certain information in a portable format;
opting out of certain sales, sharing or targeted advertising;
limiting certain uses of sensitive personal information where applicable;
appealing certain privacy-request decisions where required;
exercising privacy rights without unlawful discrimination.
Rights and eligibility requirements vary by state.
Requests may be submitted to:
We may need to verify your identity before processing certain requests.
9. California Privacy Rights
Where California privacy laws apply to VOGG, eligible California residents may have rights to know/access, delete, correct and opt out of certain sale or sharing of personal information, as well as other rights provided by applicable California law.
If VOGG becomes legally required to provide a “Do Not Sell or Share My Personal Information” or “Your Privacy Choices” mechanism, the appropriate functionality will be made available.
10. UAE Privacy and Data Protection
For customers and users located in the United Arab Emirates, personal information will be handled in accordance with privacy and data protection requirements applicable to MGTC ENTERPRISES FZ-LLC and the relevant processing activities.
Depending on the circumstances and applicable UAE requirements, individuals may have rights relating to their personal information, including rights concerning access, correction, deletion or restriction of certain processing.
Requests can be submitted to:
11. Cookies and Similar Technologies
VOGG may use cookies, pixels, tags, local storage and similar technologies for:
essential website functionality; shopping cart and checkout; security; analytics; performance; preferences; personalization; and advertising.
Consent and opt-out mechanisms will be provided where required by the law applicable to the relevant user.
12. International Transfers
VOGG operates internationally and uses global technology, payment, marketing and logistics providers.
Personal information may therefore be processed in countries other than the country in which the customer lives.
Where applicable law requires safeguards for international transfers, VOGG will use legally recognized mechanisms or other appropriate protections.
13. Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, tax, accounting, fraud-prevention, warranty and dispute-resolution requirements.
Retention periods may vary according to the category of information.
14. Security
VOGG and its service providers use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
No online service or electronic transmission can guarantee absolute security.
15. Marketing Communications
You may unsubscribe from VOGG promotional emails at any time using the unsubscribe link provided in the email.
Even after unsubscribing, VOGG may continue to send transactional or service communications such as order confirmations, shipping updates, subscription information, warranty communications or responses to Customer Support requests.
16. Automated Decision-Making
VOGG and its service providers may use automated systems for fraud detection, transaction security and risk analysis.
Where applicable law grants specific rights relating to automated decisions, those rights will be respected.
17. Children's Privacy
The VOGG website is intended for general consumer shopping and is not directed at young children.
VOGG does not knowingly seek to collect personal information directly from children in circumstances requiring parental authorization without obtaining the legally required authorization.
18. Third-Party Services and Social Media
Third-party platforms and social networks may independently collect and process personal information when users interact with those services.
Their own privacy policies and settings apply to their processing activities.
19. Reviews and Public Content
Information included in a public review, testimonial, social-media post, photograph, video or other public content may be visible to other users.
Users should avoid publishing information they do not wish to make public.
20. Fraud Prevention and Legal Compliance
We may process or disclose personal information where reasonably necessary to prevent fraud or misuse, enforce agreements, protect VOGG, customers or third parties, comply with applicable law or lawful requests, or establish, exercise or defend legal claims.
21. Business Transactions
If MGTC ENTERPRISES FZ-LLC undergoes a merger, acquisition, reorganization, financing, sale of assets or similar transaction, personal information may be disclosed or transferred as part of that transaction subject to applicable law.
22. Privacy Requests
Privacy requests may be submitted to:
Please provide sufficient information for us to understand the request.
Where permitted or required, we may verify your identity before completing a request.
23. Complaints
If you have concerns about the way VOGG handles your personal information, please contact:
Where applicable, you may also have the right to contact the competent privacy or data protection authority.
24. Changes to This Privacy Policy
MGTC ENTERPRISES FZ-LLC may update this Privacy Policy to reflect changes in its products, services, technologies, service providers, markets or legal requirements.
The current version and revision date will be published on the VOGG website.
25. Contact
For privacy questions, requests or concerns:
VOGG
A brand operated by MGTC ENTERPRISES FZ-LLC
Registration No.: 0000004089717
E-Commerce License No.: 45036464
CWEP4565, Compass Building
Al Shohada Road
Al Hamra Industrial Zone-FZ
Ras Al Khaimah
United Arab Emirates
Email: hello@vogg.fr
